Returning a Gift on Amazon

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A Step-by-Step Guide to Returning a Gift on Amazon

E-Commerce 8 Mins Read May 29, 2023 Posted by Shahanawaz Alam

Last Updated on: November 16th, 2024

Who wants to end up with gifts taking up so much space in the storage? No one.

I don’t know whether it is unfortunate or exciting that we end up getting too many Amazon gifts during the holiday season. Some of them are gifts we do not need. For instance, my Grandma still sends me stuffed animals for Christmas; and I am like 27.

So, this calls for a return ticket for those stuffed animals or whatever unnecessary gift you got on Christmas. But how to return a gift on Amazon? That’s a bumper. Thankfully, I have a balm for this ‘pain in the shopping cart.” Let’s check it out.

Amazon Gift Return Policy

Amazon Gift Return Policy

If you are thinking of returning any products purchased from Amazon, you should be aware of the return policy the company goes by. According to this policy, customers must return any products purchased on Amazon within 30 days of their shipments.

However, the policy offers extended dates during holidays like Christmas and Easter. For example, Amazon has said that you can return gifts bought within the time window of 1st October and 31st December before 31st January.

This is a good time frame allowance from the allowance. The reason is – many people purchase gifts from Amazon during the holiday period. So, if an extended return policy is unavailable, the customers have difficulty returning their purchases.

So, if your gift purchase falls within the time frame, you should take the steps below to return the gift ordered from Amazon.

How To Return A Gift On Amazon: Steps-By-Step Guide

How To Return A Gift On Amazon_ Steps-By-Step Guide

Below are the steps you must follow to return gifts purchased from Amazon. Again, these steps will only apply if the customers return the products within the time frame.

1. Visit The Return Center

Your first step would be to visit the Amazon Return Center by logging into your Amazon account. But if you don’t have an account, you must create one. You must create an account because Amazon will require it to return the value of your purchased good in the form of Amazon Gift Cards.

2. Locate The Gift On Amazon

This is one of the most crucial steps to get right if you ask how to return a gift on Amazon. During this process, you must provide Amazon with the 17-digit order number.

You will find the order number on the package delivered to you. Amazon uses to track the order sent to you using the 17-digit order number. If you have received the order and do not know the tracking number, you should look for it and find the tracking number and the name of the person who sent it to you.

Once you have the tracking number, you can call customer care at Amazon and ask for the order tracking number. However, if this also fails, you must contact the person who sent you the gift and ask them to contact Amazon on your behalf.

3. Reasons For Returning 

Now you have to find out and select the best reason for returning the item ordered for you. You will see a drop-down menu with different reasons for returning the item. Once you have selected the valid reasons for returning the ordered item, you have to choose a shipping method so that Amazon can pick up the item from you.

There are many third-party vendors you have to submit a request to for returning the item to Amazon. The vendors will look into specific items and authorize the submission after verifying them. So, you should contact them within 14 days, and there is a postmark of 30 days.

4. Print Return Label

Another important step for your question on how to return a gift on Amazon is to print the return labels. I have to also print the return label and attach it to the shipment. You will get a PDF attached to your order or shipment fulfillment. Once you are ready to return the product, you must download, print, and attach the return label to the package. This prepaid label will work as the shipping label for your goods.

However, you must follow the instructions for attaching the label to the Amazon gift package. Sometimes, you can also bring the item to Amazon Locker, UPS Store, or Khols. They might not even ask you to print or repackage these items in such cases.

5. Choose Your Shipping Options 

Once you have also printed or attached the labels, the next step is shipping the item to Amazon. For this, you have to pick the best shipping option. These options include dropping your gift package at Amazon Hub locations, Kohls’s, UPS, etc. These locations will conveniently help you out.

  • Amazon Hub Locker
  • Whole Foods
  • Kohl’s
  • Amazon 4-Star Stores
  • UPS

If these shipping options are not working, you can bring the item through shipping. Also, you should bring the gift receipt and the QR code for return on your smartphone.

6. Package Your Item And Return It

You have to box each item individually and place the authorized label sent from Amazon inside the box. But when you package and ready the item for shipment, you should know that the item should be in the same condition when received.

What Are The Reasons For Gift Returns In Amazon

Gift returns on Amazon can occur for various reasons, and they are similar to the reasons for returns in general e-commerce. You must bother about the reasons for the rejection of the gift before you purchase it. Some common reasons for gift returns on Amazon include:

1. Wrong Size Or Fit 

Recipients may find that the clothing, shoes, or accessories they received as a gift are the wrong size or do not fit them properly. The wrong size of the gifts can be a problem with them. You must stay careful in this matter.

2. Wrong Color Or Style

The gift might not match the recipient’s personal preferences in terms of color, style, or design. It is one of the vital reasons for the gift return. You need to consider all these facts before buying gifts from the Amazon store.

3. Duplicate Gifts

In some cases, a person may receive the same gift from multiple gift-givers. In such situations, the recipient might choose to return one of the duplicate items.

4. Defective Or Damaged Items

Sometimes, gifts may arrive in defective or damaged condition. Recipients may choose to return such items for a replacement or refund. The recipient may already own the item they received as a gift, resulting in a decision to return it.

5. Changed Mind Or Unwanted Gifts

The recipient may have changed their mind about the gift or simply doesn’t want it. In these cases, they may opt to return the item for a refund or exchange.

6. Incompatibility 

Gifts like electronics or accessories may be incompatible with the recipient’s existing devices or preferences, leading to a return. The incompatibility of the gifts matters a lot. You cannot make wrong choices from your end in this regard. It’s important to note that Amazon’s return policy can change depending on the type of item and the seller. Some items may be eligible for free returns, while others may have specific return conditions. Additionally, the return process can be influenced by whether the gift was purchased directly from Amazon or through a third-party seller on the platform. It’s advisable for both gift givers and recipients to be familiar with the return policies associated with the specific items they purchase or receive on Amazon.

To Get Return A Gift Using Order Number

There are several ways you can return a gift using the order number. You have to follow specific steps to make things happen in your favor. You need to get through the process that can make things happen in your turn.

  • First, you need to go to the option of the return gift option. You can Sign In to your Amazon account. You need to create one if you don’t have an account.
  • You need to enter the order number that you want to return. You will find 17 order digit numbers for the order ID. It will help you to keep track of the order.
  • The third step is to select the item you want to return. Select the return reason, and you have to choose to continue. You need to find out the replacement policy only.
  • You will get the replacement after making proper verification of the issues.
  • Select how you will return the item. You need to return the item with proper confirmation. You need to get through the process of sending the issued item back.
  • You can initiate the return process of the package. Most of the time, it takes five to ten business days. To return to the fulfillment center.

Try to get through the procedure that can make things easier for you to reach your requirements with complete clarity. Develop a better solution to make things easier and perfect for your return policy.

How To Return A Gift Using The Gift Receipt? 

There are specific processes that you need to take care of the reality while reaching your goals with complete ease.

  • Visit the website link on the gift receipt. Most of the time, the gift receipt must be shared with the gift giver. You need to check your email, SMS, or chat to find the link the gift giver shared.
  • You will find the option to return or replace the item once you open the link. You need to follow the instructions for completing your return.
  • Try out the best options to make things easier for you to attain your requirements with complete clarity.

You need to get through the process that can make things easier for you in attaining your requirements. You need to get through the process that can make things easier for you in getting the procedure done with complete ease.

How to get a Gift refund on Amazon?

How to get a Gift refund on Amazon

You will get your gift refund if some of the conditions are met. Here are the steps you need to follow –

First, you have to get an Amazon account. Amazon cannot return the value in the form of Amazon gift cards unless you have an Amazon account.

Also, there is another condition you must meet. The gift refund needs to be worth $2000 or more. Amazon will refund the gift sender from the payment modes.

But, if the gift is worth less than $2000 and you have an Amazon account, you will be eligible to receive the Gift cards.

Closing Thoughts 

Our grandmas, friends, and relatives all suck at gifting you something great on Christmas. But we possess a good heart, and we forgive. There are multiple return options, and you can return Amazon Gifts sent to you by someone during holidays. Amazon also assures a full refund if the said conditions are met.

How to return a gift on Amazon? I think you have the answer to that by now. I have listed different steps you need to follow to complete your return and get the refund. However, ping me if you need any more clarification.

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Shahnawaz is a passionate and professional Content writer. He loves to read, write, draw and share his knowledge in different niches like Technology, Cryptocurrency, Travel,Social Media, Social Media Marketing, and Healthcare.

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